1. How should a company officer deal with criticisms and questions about organizational policies and procedures from crew members?
2. Ethical conduct takes on a greater importance for a new company officer because the officer:
3. For the officer who is promoted or selected from within the organization, the challenge will be to:
4. Why must a company officer, as a public servant, meet their community's needs with competence, courtesy, and efficiency?
5. To become a role model who crew members will respect and try to emulate, a new company officer should:
6. Expectations from subordinates, peers, family, superiors, and the public that company officers must learn to meet are referred to as:
7. In order to minimize antagonism, resentment, and loss of friendship during the transition into their new positions, company officers may have to:
8. An unattainable or unreasonable internal expectation of a new company officer is:
9. Attempts to duplicate the previous officer's behavior and personality can:
10. In order to preserve group dynamics, a new company officer should: