Practice Exam

1. Budget justifications based on the organization’s financial history cite the actual cost of:

2. Which type of power is determined by other senior managers, boards, and factors that are outside the Company Officer II’s control?

3. Using humor in a departmental social media post is potentially dangerous and may offend someone because:

4. Community risk reduction programs empower station-level fire and emergency services staff and the community at large in a way that both parties are encouraged to partner together to:

5. By law, personnel evaluations must include definite identifiable criteria based on the quality or quantity of work or on specific performances that are supported by a:

6. A company officer will exert authority less often and can lead with a democratic approach that allows the unit to carry out orders with minimal supervision when unit members:

7. Incident photographs provide a timeline of the fire’s progress, the fire’s location, and the:

8. Why is feedback critical to the change process?

9. The first level of progressive discipline may be utilized for an employee who:

10. A company officer can ensure that personnel evaluations are objective by:

11. Fire patterns provide information on how the fire:

12. Which legal and ethical issue may apply to a company officer attempting to manage employee behavior through counseling?

13. When determining purchasing needs, company officers must review the legal mandates that the authority having jurisdiction (AHJ) creates for the purchasing of:

14. Even though they must be familiar with all the stages of progressive discipline, most company officers will only be responsible for carrying out:

15. Which fire pattern results in almost all vertical and horizontal compartment surfaces showing signs of damage?

16. Which is a basic step used to determine a fire’s area of origin?

17. The large areas of land belonging to the Native Nations of North America are maintained by:

18. What should a company officer do if it appears a subordinate has a psychological/emotional issue?

19. What search method makes it possible to use fire indicators to determine the path of fire spread and the area of fire origin?

20. When being interviewed by a news reporter, company officers should:

21. What element needs to be included in all change processes because it defines what the change is, why it is important, and how the change will affect the organization and community?

22. What should the conclusion of an executive summary contain?

23. On the top of each page of an organization’s policies and procedures manual is a date which indicates the:

24. What should company officers be aware of regarding North American Native Nations fire agencies located near their own jurisdiction?

25. Company officers acting as change agents during organizational change must be able to:

26. If a witness is suspected of a fire-related crime, a company officer should consider having an authorized person deliver _____ before initiating the interview.

27. Increased line item justifications or other outside funding sources may be required for:

28. Finding the origin of the fire involves knowledge of:

29. What skill must company officers have in order to combat change-induced stress and communicate effectively throughout the change process?

30. A well-organized personnel evaluation program can improve the efficiency and/or effectiveness of employees and the organization because it can:

31. What is an external force that may drive internal changes within the fire and emergency services?

32. Employee grievance procedures need to be effective, consistent, and provide a(an):

33. What can a company officer do to ensure the credibility of a departmental press release?

34. Employees may believe that nothing will happen to them if they break rules, regulations, policies, and/or procedures if a company officer:

35. All incident-related evidence including, documents of evidentiary value, and any other items that support the findings of the investigation are also subject to:

36. When employees are more concerned about their own situations than with the organization, they are resistant change because of:

37. Repairs to existing facilities is a line item found on a fire and emergency services organization's:

38. Company officers can be prepared to assist their subordinates in preparing for promotional opportunities by:

39. A company officer’s personal concept of what it means to be an officer is determined by:

40. In order to further professional development within the organization, a company officer needs to address potential personnel:

41. It is appropriate to begin implementing organizational change when the need for change has been recognized, resistance has been overcome, and a(an):

42. A company officer investigating a fire scene must be aware that the _____ may have been altered or destroyed by the fire.

43. When personnel are unwilling to accept a change, they are in the change process stage of:

44. If tire tracks or footprints are noticed at a scene, the company officer should:

45. Once an item is considered evidence, it is to be secured and its handling and transfer of custody documented until:

46. During a job-performance evaluation, what action can the company officer take to generate change in an employee?

47. A company officer can utilize personnel to directly affect the change process by:

48. Which type of organizational change affects the skills, performances, attitudes, behaviors, or cultures of the workforce to meet the force of change?

49. A fire pattern on a noncombustible surface such as a brick wall may look like:

50. What factor may have the greatest influence on the productivity and success of the formal group?