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Fire Officer 2
Practice Exam
Knowledge Check
1.
Company officers can be prepared to assist their subordinates in preparing for promotional opportunities by:
following an established disciplinary plan.
knowing the job and promotional requirements.
encouraging them to skimp on current job duties.
encouraging subordinates to engage in freelancing.
2.
A fire pattern on a noncombustible surface such as a brick wall may look like:
melting.
spalling.
staining.
charring.
3.
What element needs to be included in all change processes because it defines what the change is, why it is important, and how the change will affect the organization and community?
Vision statement
Lesson objectives
Mission statement
Follow-up program
4.
A company officer investigating a fire scene must be aware that the _____ may have been altered or destroyed by the fire.
heat source
fire patterns
motive and opportunity
products of combustion
5.
When being interviewed by a news reporter, company officers should:
speculate on what caused the incident.
stick to the objective facts of the incident.
use humor to lighten the seriousness of the incident.
give her or his opinion on how the incident should be handled.
6.
Using humor in a departmental social media post is potentially dangerous and may offend someone because:
humor is usually used as a persuasive communication tactic and may confuse people.
the feelings and the thoughts of the audience are not being acknowledged or respected.
body language and other visible and auditory clues are not present in the communications.
some cultures believe it is disrespectful to use humor in any kind of written communications.
7.
It is appropriate to begin implementing organizational change when the need for change has been recognized, resistance has been overcome, and a(an):
informal follow-up program has ended.
innovative solution has been agreed upon.
community change agent has been identified.
permanent end to the change has been established.
8.
Fire patterns provide information on how the fire:
was mitigated.
was first ignited.
traveled from its area of origin.
weakened from exposure to ventilation.
9.
In order to further professional development within the organization, a company officer needs to address potential personnel:
discipline and coaching records.
legal and professional mandates.
personal and professional failures.
training and educational opportunities.
10.
Repairs to existing facilities is a line item found on a fire and emergency services organization's:
budget form.
formative evaluation.
summative evaluation.
request for proposal (RFP).
11.
When employees are more concerned about their own situations than with the organization, they are resistant change because of:
learning anxiety.
fear of loss.
self-interest.
lack of trust.
12.
What should a company officer do if it appears a subordinate has a psychological/emotional issue?
Ignore the issue
Act as a therapist
Terminate the employee
Seek guidance from a superior officer
13.
What can a company officer do to ensure the credibility of a departmental press release?
Proofread the document at least two times before publication
Keep the length of a press release between fifty and a hundred pages
Include the budgets and justifications for the incident or program mentioned in the release
Include the fire chief’s personal phone number so reporters can call to ask additional questions
14.
By law, personnel evaluations must include definite identifiable criteria based on the quality or quantity of work or on specific performances that are supported by a:
personal bias.
documented record.
summative evaluation.
labor/management agreement.
15.
A company officer can utilize personnel to directly affect the change process by:
drafting automatic change agreements.
assigning subordinates to compose media and press releases.
identifying those who resist the change for later disciplinary measures.
tasking informal leaders within the organization to help influence others’ opinions on the change.
16.
Which type of power is determined by other senior managers, boards, and factors that are outside the Company Officer II’s control?
Expert
Reward
Coercive
Referent
17.
Increased line item justifications or other outside funding sources may be required for:
liability payments.
large, one time purchases.
small, recurring purchases.
personnel benefits packages.
18.
Incident photographs provide a timeline of the fire’s progress, the fire’s location, and the:
activities and locations of fire-suppression personnel, bystanders, and witnesses.
fire's relative location from the department or another major community landmark.
location of potential circumstantial evidence that could be used in a legal proceeding.
steps of the scientific method that will be used to determine the fire's cause and area of
19.
Employees may believe that nothing will happen to them if they break rules, regulations, policies, and/or procedures if a company officer:
fails to promptly address an issue with a probationary employee.
coaches an employee who is not meeting minimum performance standards.
counsels an employee who appears to have a psychological/emotional problem.
fails to use positive discipline after an employee has committed a serious violation.
20.
A well-organized personnel evaluation program can improve the efficiency and/or effectiveness of employees and the organization because it can:
identify informal leaders.
justify monetary rewards.
expose training deficiencies.
strengthen binding interests.
21.
What is an external force that may drive internal changes within the fire and emergency services?
Delegation of responsibility
Organizational restructuring
Community service demands
Periodic performance reviews
22.
Employee grievance procedures need to be effective, consistent, and provide a(an):
equitable resolution.
intermediate objective.
cash sum for the employee.
resolution that favors the organization.
23.
Once an item is considered evidence, it is to be secured and its handling and transfer of custody documented until:
the pyrolysis stage.
the overhaul process.
it reaches its final disposition.
it reaches the warm operating zone.
24.
The large areas of land belonging to the Native Nations of North America are maintained by:
provinces.
municipalities.
tribal governments.
commonwealth districts.
25.
The first level of progressive discipline may be utilized for an employee who:
violates grooming policies and procedures.
steals items from the organization and resells them.
verbally and/or physically assaults another employee.
arrives on scene under the influence of drugs and alcohol.
26.
Budget justifications based on the organization’s financial history cite the actual cost of:
providing the services in previous budgetary cycles.
liability payments or fines associated with code violations.
the average product or item according to vendors’ catalogs.
community and political outreach programs.
27.
Which type of organizational change affects the skills, performances, attitudes, behaviors, or cultures of the workforce to meet the force of change?
People
Strategic
Structure
Technology
28.
What search method makes it possible to use fire indicators to determine the path of fire spread and the area of fire origin?
Start on the interior of the structure and work outward
Start at the lowest point of the structure to the highest point
Work from the areas of least damage to areas of greatest damage
Work from the areas of most damage to the areas of least damage
29.
Which is a basic step used to determine a fire’s area of origin?
Search for natural perimeter markings
Interview witnesses and other first responders
Use common sense to analyze the information gathered
Set up a 1-mile (1600 m) search perimeter around the scene
30.
What skill must company officers have in order to combat change-induced stress and communicate effectively throughout the change process?
Line-of-sight
Interoperability
Liability protection
Interpersonal skills
31.
What factor may have the greatest influence on the productivity and success of the formal group?
Informal subgroups formed around shared interests
Binding subgroups formed around a sense of adventure
Interpersonal subgroups formed around rewards and recognition
Formal subgroups formed around organizational policies and procedures
32.
During a job-performance evaluation, what action can the company officer take to generate change in an employee?
Ensure compliance with established policies, rules, regulations, standards, and procedures
Emphasize the importance of studying the promotional materials
Create an atmosphere in which the employee can feel challenged and respected
Prevent the employees from setting or altering performance goals and objectives
33.
What should the conclusion of an executive summary contain?
Content of the original report in its entirety
Opinion based on the professional experiences of the company officer
Recommendation or suggested action found in the original paper or report
Official department critique of the original report based on community risk data
34.
Community risk reduction programs empower station-level fire and emergency services staff and the community at large in a way that both parties are encouraged to partner together to:
participate in joint training exercises.
accomplish risk management objectives.
evaluate current operational budget line items.
adapt behaviors that minimize risk but increase hazards.
35.
On the top of each page of an organization’s policies and procedures manual is a date which indicates the:
revision cycle plus the original creation date.
date the particular policy or procedure expires.
responders who must comply based on hiring date.
original date of implementation plus any revision dates.
36.
What should company officers be aware of regarding North American Native Nations fire agencies located near their own jurisdiction?
The capabilities of the tribal fire agency
The agency's level of emotional intelligence
Whether the tribe is responsible for its own funding
Whether the tribal chief is federally or locally appointed
37.
When determining purchasing needs, company officers must review the legal mandates that the authority having jurisdiction (AHJ) creates for the purchasing of:
specific types of equipment needed for the organizational operation.
equipment needed to compete with other local emergency organizations.
clothing, food, and other material goods earmarked for rewarding personnel.
items needed to win the influence of local politicians and community leaders.
38.
Which legal and ethical issue may apply to a company officer attempting to manage employee behavior through counseling?
A union representative must witness the behavior that warrants counseling.
Any resulting documentation from counseling must be with the employee at all times.
The employee must consent to a drug screening before any counseling is to take place.
Company officers must have supervisory authority before counseling to correct behavior.
39.
Which fire pattern results in almost all vertical and horizontal compartment surfaces showing signs of damage?
Equal burn
Clean burn
Full-room-involvement
Irregular-room-involvement
40.
If tire tracks or footprints are noticed at a scene, the company officer should:
ask the nearest bystander if they made them.
document them according to AHJ procedures.
use their personal smartphone to photograph them.
ignore them and concentrate on finding the point of origin.
41.
Company officers acting as change agents during organizational change must be able to:
collect as much data about community demographics as possible.
proofread any change documentation by themselves at least one time.
serve as a subject matter expert in the area that the change will occur.
declare the permanent completion of the change process at some point in time
42.
Why is feedback critical to the change process?
The change process is random.
The change process is continuous.
Feedback is used to create tactical worksheets.
Feedback is used to create command positions.
43.
If a witness is suspected of a fire-related crime, a company officer should consider having an authorized person deliver _____ before initiating the interview.
counseling
rehabilitation
Right of Entry
Miranda rights
44.
Finding the origin of the fire involves knowledge of:
fire surveys.
fire behavior.
organizational staffing.
policies and procedures.
45.
When personnel are unwilling to accept a change, they are in the change process stage of:
denial.
resistance.
exploration.
commitment.
46.
A company officer’s personal concept of what it means to be an officer is determined by:
an affiliation with a high-risk profession.
their perception of the role within the organization.
expectations and regulations for emergency response.
the legal definitions of their role within the organization.
47.
All incident-related evidence including, documents of evidentiary value, and any other items that support the findings of the investigation are also subject to:
determination laws.
cause classifications.
scientific hypotheses.
chain-of-custody rules.
48.
A company officer can ensure that personnel evaluations are objective by:
conducting evaluations linked to transfers as soon as possible.
creating an atmosphere for personnel to become self-motivators.
overcoming personal bias and basing the evaluation on established criteria.
maintaining personal bias and basing the evaluation on informal group criteria.
49.
Even though they must be familiar with all the stages of progressive discipline, most company officers will only be responsible for carrying out:
punitive actions.
neutral discipline.
preventive actions.
documented discipline.
50.
A company officer will exert authority less often and can lead with a democratic approach that allows the unit to carry out orders with minimal supervision when unit members:
are under coercive power.
recognize the officer's authority.
follow the commands of the informal leader.
are working outside the prescribed authority.
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