Chapter 16

1. Which of the following is the BEST example of a compliance issue that an inspector may check in an assembly occupancy after hours?

2. Which listening skill consists of decoding a message and assigning meaning to it?

3. When is photographic documentation particularly helpful regarding an inspection?

4. How can site plan drawings assist an inspector conducting an inspection?

5. Inspectors following the same sequence for similar types of occupancies increases the:

6. Ideally, inspection records should be maintained for _______ properties or facilities within a jurisdiction.

7. How can an inspector overcome prejudice when listening?

8. For most routine inspections, a ________ combined with appropriate photographs, drawings, and sketches is the only documentation needed to record the inspection.

9. What listening skill involves critically analyzing the message to determine how factual it is?

10. Which nonverbal communication skills require attention to cultural differences?

11. The amount of time it takes to conduct an inspection:

12. Which of the elements of a memo provides details regarding a topic?

13. What determines retention time for records?

14. Who should the inspector invite to accompany the inspector during the inspection?

15. Where should conversations that involve the exchange of detailed information or complete concentration take place?

16. What is the most difficult aspect of dealing with people while conducting an inspection?

17. Which basic element of a communication model contains a meaning, idea or concept that a speaker is attempting to communicate?

18. An inspector needs to be proficient in various types of:

19. Which element of the communication model completes the communication process?

20. What inspector practice goes a long way in providing education and building a positive image of fire prevention activities?

21. What listening skill involves the feedback portion of the communication process?

22. Which listening skill focuses on the speaker and ignores other distractions?

23. What should inspectors display or have available for immediate review when arriving for an inspection?

24. What method should an inspector establish in order to better identify unsafe conditions or behaviors?

25. What is the first step in scheduling an inspection?

26. When communicating, the greatest distraction is the listener's:

27. It is recommended that records be maintained on a building or facility:

28. When communicating, what prevents the receiver from fully receiving a message?

29. What basic element of a communication model gives the path that a message takes?

30. Which of the following statements is MOST accurate regarding computer records?