Fire Inspector

Chapter 16

Knowledge Check

1. How can an inspector overcome prejudice when listening?
2. What is the most difficult aspect of dealing with people while conducting an inspection?
3. Which nonverbal communication skills require attention to cultural differences?
4. Ideally, inspection records should be maintained for _______ properties or facilities within a jurisdiction.
5. How can site plan drawings assist an inspector conducting an inspection?
6. It is recommended that records be maintained on a building or facility:
7. When communicating, what prevents the receiver from fully receiving a message?
8. What method should an inspector establish in order to better identify unsafe conditions or behaviors?
9. Inspectors following the same sequence for similar types of occupancies increases the:
10. When communicating, the greatest distraction is the listener's:
11. The amount of time it takes to conduct an inspection:
12. Which of the elements of a memo provides details regarding a topic?
13. What is the first step in scheduling an inspection?
14. An inspector needs to be proficient in various types of:
15. Which element of the communication model completes the communication process?
16. What basic element of a communication model gives the path that a message takes?
17. What inspector practice goes a long way in providing education and building a positive image of fire prevention activities?
18. What listening skill involves critically analyzing the message to determine how factual it is?
19. For most routine inspections, a ________ combined with appropriate photographs, drawings, and sketches is the only documentation needed to record the inspection.
20. What determines retention time for records?
21. Which of the following statements is MOST accurate regarding computer records?
22. Who should the inspector invite to accompany the inspector during the inspection?
23. When is photographic documentation particularly helpful regarding an inspection?
24. Which of the following is the BEST example of a compliance issue that an inspector may check in an assembly occupancy after hours?
25. What listening skill involves the feedback portion of the communication process?
26. Which listening skill consists of decoding a message and assigning meaning to it?
27. Where should conversations that involve the exchange of detailed information or complete concentration take place?
28. Which listening skill focuses on the speaker and ignores other distractions?
29. Which basic element of a communication model contains a meaning, idea or concept that a speaker is attempting to communicate?
30. What should inspectors display or have available for immediate review when arriving for an inspection?