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Fire Inspector
Chapter 16
Knowledge Check
1.
When communicating, the greatest distraction is the listener's:
prejudice.
cell phone.
internal voice.
information overload.
2.
When is photographic documentation particularly helpful regarding an inspection?
During business hours
During routine inspections
When the inspector is in a hurry
When documenting violations that may result in a citation or legal action
3.
Which of the following is the BEST example of a compliance issue that an inspector may check in an assembly occupancy after hours?
Construction permits
Investigation of non-urgent complaints
An appropriate number of points of egress
Presence of locked, blocked, or obstructed exits
4.
When communicating, what prevents the receiver from fully receiving a message?
Sender
Medium
Message
Interference
5.
Which of the following statements is MOST accurate regarding computer records?
They greatly reduce the ability to share information efficiently.
They greatly increase security of records management and retention.
They greatly decrease security of records management and retention.
They greatly increase efficiency and accuracy in records management and retention.
6.
What basic element of a communication model gives the path that a message takes?
Sender
Medium
Feedback
Interference
7.
Which listening skill consists of decoding a message and assigning meaning to it?
Attending
Evaluating
Remembering
Understanding
8.
Who should the inspector invite to accompany the inspector during the inspection?
A firefighter
The building owner/occupant
A building custodial employee
The nearest law enforcement officer
9.
What inspector practice goes a long way in providing education and building a positive image of fire prevention activities?
Punctuality
Writing skills
Issuing citations
Professional attitude
10.
What listening skill involves the feedback portion of the communication process?
Attending
Evaluating
Responding
Understanding
11.
How can site plan drawings assist an inspector conducting an inspection?
Locate people
Identify rooms
Label occupancy loads
Note location of violations
12.
It is recommended that records be maintained on a building or facility:
for 5 years.
for 10 years.
for its lifetime.
until it changes owners.
13.
Which basic element of a communication model contains a meaning, idea or concept that a speaker is attempting to communicate?
Sender
Medium
Message
Interference
14.
Which listening skill focuses on the speaker and ignores other distractions?
Attending
Evaluating
Remembering
Understanding
15.
Ideally, inspection records should be maintained for _______ properties or facilities within a jurisdiction.
all
valuable
occupied
hazardous
16.
Which element of the communication model completes the communication process?
Sender
Medium
Feedback
Interference
17.
What listening skill involves critically analyzing the message to determine how factual it is?
Attending
Evaluating
Responding
Understanding
18.
What determines retention time for records?
Model codes
Consensus standards
State and federal law
Jurisdictional policies and procedures
19.
Inspectors following the same sequence for similar types of occupancies increases the:
efficiency of the paperwork.
preparedness of owner/occupants.
consistency of the inspection process.
number of inspections that can be conducted.
20.
The amount of time it takes to conduct an inspection:
is set in model codes.
is determined by the owner/occupant.
varies for each facility and occupancy.
varies depending upon weather conditions.
21.
Which nonverbal communication skills require attention to cultural differences?
Eye contact and proximity
Gestures and facial expressions
Eye contact and facial expressions
Gestures and personal appearance
22.
What is the most difficult aspect of dealing with people while conducting an inspection?
Meeting people
Violation discussions
Making appointments
Rescheduling inspections
23.
An inspector needs to be proficient in various types of:
languages.
mathematics.
natural sciences.
written communication.
24.
Which of the elements of a memo provides details regarding a topic?
Advice
Direction
Information
Introduction
25.
What is the first step in scheduling an inspection?
Contact legal counsel for warrants.
Contact law enforcement to check availability for an escort.
Contact neighboring structures to alert them to the impending inspection.
Contact the facility owner/occupant to determine a mutually agreeable date and time.
26.
What method should an inspector establish in order to better identify unsafe conditions or behaviors?
Varied
Secret
Random
Consistent
27.
Where should conversations that involve the exchange of detailed information or complete concentration take place?
A public place
In front of law enforcement
A controlled environment
An uncontrolled environment
28.
What should inspectors display or have available for immediate review when arriving for an inspection?
Warrant
Model code
Identification
Judge's order
29.
How can an inspector overcome prejudice when listening?
Focus on the message and not the sender.
Identify the essential elements of the message.
Focus on the speaker and the message rather than personal concerns or thoughts.
Take control of the environment and remove as many outside distractions as possible.
30.
For most routine inspections, a ________ combined with appropriate photographs, drawings, and sketches is the only documentation needed to record the inspection.
formal report
brief inspection summary
comprehensive list of local codes
comprehensive inspection checklist
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