Chapter 16

1. What determines retention time for records?

2. What listening skill involves critically analyzing the message to determine how factual it is?

3. When communicating, the greatest distraction is the listener's:

4. An inspector needs to be proficient in various types of:

5. For most routine inspections, a ________ combined with appropriate photographs, drawings, and sketches is the only documentation needed to record the inspection.

6. Which listening skill consists of decoding a message and assigning meaning to it?

7. Which basic element of a communication model contains a meaning, idea or concept that a speaker is attempting to communicate?

8. When is photographic documentation particularly helpful regarding an inspection?

9. Ideally, inspection records should be maintained for _______ properties or facilities within a jurisdiction.

10. How can site plan drawings assist an inspector conducting an inspection?

11. Which of the elements of a memo provides details regarding a topic?

12. Which of the following statements is MOST accurate regarding computer records?

13. Inspectors following the same sequence for similar types of occupancies increases the:

14. What method should an inspector establish in order to better identify unsafe conditions or behaviors?

15. Which of the following is the BEST example of a compliance issue that an inspector may check in an assembly occupancy after hours?

16. The amount of time it takes to conduct an inspection:

17. Where should conversations that involve the exchange of detailed information or complete concentration take place?

18. Who should the inspector invite to accompany the inspector during the inspection?

19. Which listening skill focuses on the speaker and ignores other distractions?

20. What is the first step in scheduling an inspection?

21. When communicating, what prevents the receiver from fully receiving a message?

22. What inspector practice goes a long way in providing education and building a positive image of fire prevention activities?

23. Which element of the communication model completes the communication process?

24. Which nonverbal communication skills require attention to cultural differences?

25. It is recommended that records be maintained on a building or facility:

26. What should inspectors display or have available for immediate review when arriving for an inspection?

27. How can an inspector overcome prejudice when listening?

28. What basic element of a communication model gives the path that a message takes?

29. What listening skill involves the feedback portion of the communication process?

30. What is the most difficult aspect of dealing with people while conducting an inspection?