Shaping The Future

Shaping The Future (NFA)

Course Objective: To assist first and second-level supervisors and Company Officers (COs) in developing knowledge and skills in contemporary approaches to organizational problem solving.

Course Description: Major topics covered in this course include using creative approaches to identify trends within their organizations; applying problem-solving methodologies; the importance and application of continuous improvement within organizations; how to quantify problems and solutions; factors in organizational and individual resistance to change; and strategies for implementing change.

Methods of Instruction: Facilitated lecture, discussion, and individual and group activities.

Successful Completion: Students must attend required classroom sessions and complete all required classroom activities.